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4X4 North America Returns Policy

Returns require RMA approval from 4×4 North America, Inc. Do not ship products back for warranty repair without proper authorization and a valid RMA Number.

Customers who do not call 4×4 North America with accurate measurements for their dog and their vehicle will be responsible for return shipping and a possible restocking fee of 15% which may be waived at our discretion.

4×4 North America will never charge a restocking fee or return shipping  for improperly sized MIM Safe Product products if 4×4 North America is clearly at fault for shipping the wrong model or the wrong product.

4×4 North America, Inc. will only accept a product for return with prior approval. Returned products should be in the original, unopened packaging including the additional cardboard outer-wrap shipping container, which is required to prevent damage during shipping. The original packaging must not be broken or otherwise damaged and the product cannot have any missing or damaged parts.

Claims for damaged returns must be made within 7 days of receipt of your delivery. Please do not ship any products back without proper authorization and a valid RMA Number.

 

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★ Reviews

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189 reviews
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5 stars

love it. I opted in for the free gift too so that was a cool extra. 5 stars from me.

great box

I purchased the bigger box and it is plenty of room for my two coonhounds. Plenty of air flow and it comes with covers for the vents for winter. Highly recommend.

amazed

Got this box as a suprise birthday present! My wife did a good job of sneaking! It is HUGE but my dogs love it! 3 holes on each side. Perfect! definitely worth the wait!

48" is great

I bought the 48" box. Great customer service. Worth the wait. No issues with shipping. Very happy with this box!

So excited

I am so impressed about my dog box. I had an older set up with just a crate and a wooden drawer for storage. Decided to upgrade and it was worth every penny!