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We are available 9am-5pm Monday-Friday PST. You can reach us at 1-(855) 896-9453. We are also available via live chat, email support@dogtownsupply.com or by filling out the form below.

Frequently Asked Questions:

How fast do you ship out? Answer: Usually within 1-2 business days.

When will I receive tracking for my order? Answer: As soon as your package ships out.

How long will my order take to arrive? Answer: Usually between 3-10 business days depending on which shipping method you paid for. If your item is a special order or on backorder it may take longer. We will contact you and let you know if that’s the case.

Which courier will deliver my package? Answer: We ship via UPS, Fedex and USPS. It usually depends on the size of your package.

If something is out of stock can I back order or special order it? Answer: Yes! Please contact us by phone to place your order.

Can I place my order over the phone? Answer: Yes! We are available 9am-5pm Monday-Friday PST. You can reach us at 1-(855) 896-9453.

Do you offer free shipping? Answer: Yes, we offer free shipping on all orders except international orders or orders shipped outside the continental 48 USA.

Do you ship internationally? Answer: At this time we don't offer international shipping directly through the website because each order requires a special shipping price quote. If you live outside the continental USA please call us or write us to get a shipping price quote.

Do you have a showroom? Answer: We operate out of an office/warehouse in Wyoming and at this time we are not set up as a showroom. Our entire catalog selection is online. We have warehouse locations across the USA where products ship from.

If you have a question that isn't covered here, feel free to write us below, contact by phone or email, or click the live chat button during normal business hours.

Our dog supplies experts are on hand if you need them, whichever way you contact us.

Contact Form

Contact Us

Availability:

Mon-Sat 9am-5pm Eastern

1-855-896-9453

Support@dogtownsupply.com

Click to see FAQ page
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★ Reviews

Let customers speak for us

203 reviews
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Great for the price

This box will last forever ,really like it but door latch doesn't catch everytime..

5 stars

love it. I opted in for the free gift too so that was a cool extra. 5 stars from me.

great box

I purchased the bigger box and it is plenty of room for my two coonhounds. Plenty of air flow and it comes with covers for the vents for winter. Highly recommend.

N
Owens Pro Hunter Aluminum Dog Box Double- Bear/Cat Box w/ Bottom Drawer Storage 55080W
Noah Willington
amazed

Got this box as a suprise birthday present! My wife did a good job of sneaking! It is HUGE but my dogs love it! 3 holes on each side. Perfect! definitely worth the wait!

48" is great

I bought the 48" box. Great customer service. Worth the wait. No issues with shipping. Very happy with this box!