Dogtra Returns Policy

Return Policy

Customers may return parts or devices purchased from Dogtra within 30 days from the date of purchase for a refund. All products returned must include a proof of purchase, original packaging, and all contents must be in “like-new” condition. After 30 days, the manufacturer’s warranty applies for any defects or malfunctioning units.

  • Training Units and No Bark Collars must include all original package materials, manuals and accessories to qualify for a refund.

Refund amounts exclude shipping charges or any other add-on charges to and from your location. Credits or refunds are issued within two weeks upon receiving your return and/or upon inspection. We cannot be responsible for items that are lost during transit when being returned, therefore we recommend high-valued items to be returned with tracking and insurance.

Please ship returns to:

Dogtra – Returns Dept.
22912 Lockness Ave.
Torrance, CA 90501

**All returns must include your name, billing address, and phone number. A representative of Dogtra will contact you for your payment information for credit/refund after completion of the return process.

Return Policy only applies to customers that purchased parts and devices directly through Dogtra either online at or by phone at (888) 811-9111.

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Owens Pro Hunter Aluminum Dog Box Double- Bear/Cat Box w/ Bottom Drawer Storage 55080W
48" is great