E-Collar Technologies Warranty Policy

Warranty and Registration

To register your Pro Educator please select one of the following procedures

(1) Go to the “Products” section on and click the “Register Your e-Collar Products” tab and complete the form

(2) Fill out the provided warranty registration card and mail it or fax it to us at 1-855-226-5527.

(3) Call us at (260) 357-0051 and one of our customer service representatives will register your products for you, please have your serial number available.

Two Year Full Warranty

Your product is covered by our full two year warranty. During the warranty period we will repair and or replace your product for any reason due to workmanship and component failures. Dog chews and misuse are not covered by the warranty and are subject to a repair/ replacement fee.

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★ Reviews

Let customers speak for us

189 reviews
5 stars

love it. I opted in for the free gift too so that was a cool extra. 5 stars from me.

great box

I purchased the bigger box and it is plenty of room for my two coonhounds. Plenty of air flow and it comes with covers for the vents for winter. Highly recommend.


Got this box as a suprise birthday present! My wife did a good job of sneaking! It is HUGE but my dogs love it! 3 holes on each side. Perfect! definitely worth the wait!

48" is great

I bought the 48" box. Great customer service. Worth the wait. No issues with shipping. Very happy with this box!

So excited

I am so impressed about my dog box. I had an older set up with just a crate and a wooden drawer for storage. Decided to upgrade and it was worth every penny!