SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at Support@Dogtownsupply.com.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Support@Dogtownsupply.com.
[Re: Privacy Compliance Officer]
love it. I opted in for the free gift too so that was a cool extra. 5 stars from me.
I purchased the bigger box and it is plenty of room for my two coonhounds. Plenty of air flow and it comes with covers for the vents for winter. Highly recommend.
Got this box as a suprise birthday present! My wife did a good job of sneaking! It is HUGE but my dogs love it! 3 holes on each side. Perfect! definitely worth the wait!
I bought the 48" box. Great customer service. Worth the wait. No issues with shipping. Very happy with this box!
I am so impressed about my dog box. I had an older set up with just a crate and a wooden drawer for storage. Decided to upgrade and it was worth every penny!
Great customer service! Quick responses to questions and got exactly what I ordered!
Great air flow from the vents. Lots of room for my boys!
I ordered an Owens Dog Box. Just received it today! Great customer service, product was exactly what I ordered.
My two girls love that time of year! Great investment.
Looks very sturdy for the price paid. Had to search a bit to get the best price but it looks like it can contain our escape artist dog.
box is a great product. loved the extra storage space. great customer service.
GSD female w apparent separation anxiety came into my life recently. Destroyed a wire crate. Rush delivery of an Impact Crate saved me from needing to do constant supervision and gave me peace of mind and time to do life’s little things like grocery shop without worrying what was happening at home. Yay! Thanks for the beautiful crate that my daughter says looks like a vault. It works!
Amazing quality and service.
Love this crate - so easy to assemble and disassemble! Dogs absolutely love it. Great to double as a box/place for the dog to decompress as well as their den. LOVE!!
Just needed a simple dog box for my truck, this one is impressive. recommend for just one dog.
Quick response and delivery.
I have been looking at these variocages for a while and when I saw the bundle I knew it was a sign! The quality of this cage and pads is incredible! If you're going to buy do it with the bundle deal!!!
I was traveling 55 on a highway and around a blind corner, traffic was stopped. I didn’t even have time to hit the breaks and rear ended the vehicle in front of me, which crushed the whole front of my Honda Pilot, and pushed the vehicle in front of me so hard that it hit the van in front of it and was crushed front and rear. The Variocage was fully extended (about 41”), and upon impact, it telescoped in to a length of about 31”. The force of the back of the cage against the back seat smooshed the seams on the back of the cage flat. The forced compression of telescoping in also misaligned the metal where it slides together on top. Otherwise, everything remained intact. There was one dog (German Shepherd) on one side of the cage and the other side was empty. The dog was not harmed
This dog box quality is awesome. They are so nice and very pleasing to the eye.
Safe, Confident Travel for my Precious Dog
I compared this box to the regular box that is exactly like this and the only difference was the length. Since my beagles are pretty small I didn't need the extra length on the box so I opted for the shallow box. Saved a few dollars and got the exact same box just in a little shorter length!
This product is great! Bought for my boxer, Lucy, she can be a bit of a cage destroyer sometimes. Havn't had any problems with this one. Would recommend this product. Great price too.
Our dog got out of her regular pet store crate & ended up at the pound. This new crate is completely secure - taking away our family's worries about losing her again. Great latch & solid construction.
The color of these is very pretty and the details are great. The dog seems to love it so far!
Great product. I just received my box a couple days ago and I am impressed. Very heavy duty and the side vents are HUGE which was perfect for my dog! Highly recommend.
I had very scary thing happen last winter. A very large maple tree fell by its roots onto our van. The van was nearly cut in half. I knew our Variocage was a goner. Well I could not be more wrong! The roof of our van collapsed on top of the Variocage and the cage never buckled you could tell the sides of the cage took the hit and dispersed the energy throughout it. We travel with our dogs alot for competitions and I feel so much better knowing my dogs are safe!
I appreciate the customer service with this website. It was very easy to contact them by email or by phone anytime I had a question. They were always very friendly. Thank you!
I was skeptical of the Variocage and was shocked by how much it cost. Was it worth it? On the way home from an agility training session we got into an accident. We were T boned going 70 mph. The car was toddled and my dogs were bruised and sore. But the Variocage was intact. I honestly believe the Variocage saved my dog's life during the rollover!
Very well put together. I am thrilled!
Was very blown away by the way this box is made. Very sturdy with great features. Great investment to make if you have the money.
This crate has been a godsend. I wanted a secure crate that wasn’t escapable but I didn’t want a high price tag either. This crate has fulfilled all of those expectations and more. We can leave our 55lb bully mix foster dog (who has separation anxiety) in this crate and not worry that she will injure herself on the crate itself. We also love being able to pack this crate up and have taken it on a 3 week long road trip with the dogs. Excellent to bring along in case a crate is needed in a hotel or at a campsite. The crate is outstanding and I highly recommend it.
Fits just as expected and the dogs are happy
This crate is great for moving aroud. It's very light and easy to move. Most crates I have struggled to move around but this one I have never had a problem with!
You wouldn't put your child in the vehicle without a car seat so your dog should not be either. Dogs are lost, injured or even killed every day due to not being in a proper crate in the vehicle. This is the best purchase I have ever made for my pet!
I am so impressed with these pads!! I didn't think I needed them for my variocage but thought why not? It was worth every penny!