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Satisfaction Guarantee

Our mission is to help you find the right product at the right price, ship it to you fast and free, have it arrive in pristine condition, and help you understand how to use the product so you have the best experience possible. 

In some rare circumstances, you may receive damaged merchandise due to the shipping courier, you may want to return your product, or the product you ordered may be temporarily out of stock, otherwise known as a "back order." 

Please understand that our goal is to make sure you are 100% satisfied with your order. If, for any reason, you are unsatisfied with your order, please let our customer service reps know by email or phone, and we will do everything in our ability to ensure you are taken care of. 

If you need to contact us, please email support@dogtownsupply.com or call 1-(855) 896-9453 or contact us here

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★ Reviews

Let customers speak for us

189 reviews
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5 stars

love it. I opted in for the free gift too so that was a cool extra. 5 stars from me.

great box

I purchased the bigger box and it is plenty of room for my two coonhounds. Plenty of air flow and it comes with covers for the vents for winter. Highly recommend.

amazed

Got this box as a suprise birthday present! My wife did a good job of sneaking! It is HUGE but my dogs love it! 3 holes on each side. Perfect! definitely worth the wait!

48" is great

I bought the 48" box. Great customer service. Worth the wait. No issues with shipping. Very happy with this box!

So excited

I am so impressed about my dog box. I had an older set up with just a crate and a wooden drawer for storage. Decided to upgrade and it was worth every penny!